Men's Lycra Racer Triathlon Suit

Entrega en la feria comercial de Cartagena · 27 y 28 de noviembre.

Este traje es de preventa y no se envía a domicilio: lo recoges en la feria comercial de Cartagena. Si en el mismo pedido compras otros productos, esos sí se envían a tu dirección como siempre.

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CARE POLICY AND WASHING INSTRUCTIONS

At CIENTONCE SAS, we craft our garments with high-performance technical materials designed to provide comfort, fit, and durability. Proper care of garments is essential to preserve their properties, colors, prints, elasticity, and lifespan.

General recommendations

• Wash garments after each use.
• Do not leave damp garments inside bags, suitcases, or closed containers.
• If immediate washing is not possible, hang them in a ventilated area until washed.
• Avoid prolonged contact with creams, oils, sunscreens, abrasive surfaces, Velcro, zippers, and sharp objects.
• It is recommended to wash sports garments separately from other clothes.

Washing instructions

• Wash at a maximum of 30°C.
• Use a delicate cycle or hand wash.
• Turn garments inside out before washing to protect colors, prints, and finishes.
• Fully close zippers and snaps before washing.
• Use mild liquid detergent.
• Do not use bleach, chlorine, or abrasive products.
• Do not use fabric softeners, as they reduce breathability and can affect technical fibers.
• Do not wash with towels, jeans, or garments with Velcro or elements that can cause friction.
• The use of laundry bags for delicate garments is recommended.
• Do not let soak to prevent color bleeding that could contaminate or stain the same garment or others.

Drying

• Do not tumble dry.
• Do not wring garments to remove water.
• Air dry in a ventilated area.
• Avoid prolonged exposure to sun or direct heat sources.
• Do not hang garments by straps, sleeves, or elastic areas to avoid deformation.

Ironing

• Do not iron directly over prints, logos, reflective elements, or sublimated areas.
• Do not use steam or high temperatures.
• In general, garments do not require ironing.

Chamois and cycling garment care

• Pants and bib shorts should be washed after each use.
• Do not reuse damp or unwashed garments.
• Accumulation of sweat and bacteria can deteriorate foams and affect chamois comfort.
• It is recommended to dry garments completely before storing them.
• Do not sun dry.

Storage

• Store garments in dry and ventilated places.
• Avoid continuous exposure to sunlight.
• Do not store damp garments.
• Avoid excessively folding or compressing areas with prints, silicones, or reflective elements.

Important warnings

Failure to follow these instructions may cause:

• Loss of elasticity.
• Premature wear of fibers.
• Deterioration of prints and reflective elements.
• Fabric discoloration.
• Decrease in the garment's breathability and compression properties.

Damages caused by improper use, incorrect washing, exposure to high temperatures, use of a tumble dryer, bleaches, fabric softeners, or aggressive chemical products are not manufacturing defects and, therefore, will not be covered by the warranty.

For any questions about the care, maintenance, or washing of garments, contact CIENTONCE SAS through our official customer service channels.

RETURN POLICY AND RIGHT OF WITHDRAWAL

In accordance with Article 47 of Law 1480 of 2011 (Consumer Statute), consumers who make purchases through electronic means, distance sales, or e-commerce have the right to exercise the right of withdrawal within five (5) business days after product delivery.

To exercise this right, the product must be returned in the same condition in which it was received, meaning:

• Unused

• Clean

• With original tags

• In its original packaging

• Without any alterations

The product must be sent to the same address from which it was dispatched or to the address indicated by the seller, using a transportation method equivalent to that used for delivery.

In accordance with the law, the transportation costs and other expenses associated with the return of the product must be borne by the consumer.

Once the product is received and its condition verified, the refund of the money paid will be processed within the deadlines established by current regulations.

Extended Return Period

With the aim of providing a better experience for our customers, we offer an extended return period of up to fifteen (15) business days after delivery of the order, provided the product meets the conditions mentioned above.

Exceptions to the Right of Withdrawal

In accordance with the Consumer Statute, the right of withdrawal does not apply to personalized products or those made to the customer's specifications.

Consequently, personalized garments or those modified through printing processes requested by the customer are not eligible for withdrawal or return, except in cases where there is a quality or manufacturing defect that gives rise to the legal warranty.

Nuestros pagos se procesan a través de BOLD, que permite pagos con tarjetas de crédito y débito (a través de PSE). Si solicitas financiación la empresa en convenio es Adelante Soluciones Financieras S.A.S (ADDI) y la política de privacidad y términos de servicio correspondientes puedes encontrarlos aquí. Para financiar tu compra es necesario que dispongas de cédula de ciudadanía colombiana y una cuenta de WhatsApp en tu celular. Las condiciones y costos de crédito son de manejo exclusivo de la plataforma ADDI; antes de solicitar y/o aceptar un crédito asegúrate de leer y entender los términos de servicio, ya que una vez aprobado no se puede cancelar. Los medios de pago pueden cambiar en cualquier momento y sin previo aviso.